Acceptable Use Policy & Fair Usage Policy
Thank you for reading TYPIT SYSTEMS's Acceptable Use Policy (AUP). By accessing this website, or by contracting with us for service, you agree, without limitation or qualification, to be bound by this policy and the terms and conditions it contains, as well as any other additional terms, conditions, rules or policies which are displayed to you in connection with this service/website. The purpose of this AUP is to comply with the relevant laws of the Republic; to specify to clients and users of our service/website what activities and online behaviour are considered an unacceptable use of the service/website; to protect the integrity of our network and to specify the consequences that may flow from undertaking such prohibited activities. This document contains a number of legal obligations which you are presumed to be familiar with. TYPIT SYSTEMS respects the rights of our clients and users of our services to freedom of speech and expression; access to information; privacy; human dignity; religion, belief and opinion in accordance with our constitution. We undertake not to interfere with any of those rights unless required to do so by law; unless those rights are exercised for unlawful purposes; or unless the exercise of those rights threatens to cause harm to another person or affect the integrity of our network.
TYPIT SYSTEMS's services/website may only be used for lawful purposes and activities. We prohibit any use of our website/network including the transmission, storage and distribution of any material or content using our network that violates any law or regulation of the Republic.
|1||Any violation of local and international laws prohibiting child pornography; obscenity; discrimination (including racial, gender or religious slurs) and hate speech; or speech designed to incite violence or hatred, or threats to cause bodily harm.|
|2||Any activity designed to defame, abuse, stalk, harass or physically threaten any individual in the Republic or beyond its borders; including any attempt to link to, post, transmit or otherwise distribute any inappropriate or defamatory material.|
|3||Any violation of Intellectual Property laws including materials protected by local and international copyright, trademarks and trade secrets. Moreover TYPIT SYSTEMS cannot be held liable if you make any unlawful use of any multimedia content accessed through the search facility provided by TYPIT SYSTEMS's network, or otherwise available through access to our network, whether for commercial or noncommercial purposes.|
|4||Any violation of the individual's right to privacy, including any effort to collect personal data of third parties without their consent.|
|5||Any fraudulent activity whatsoever, including dubious financial practices, such as pyramid schemes; the impersonation of another subscriber without their consent; or any attempt to enter into a transaction with TYPIT SYSTEMS on behalf of another subscriber without their consent.|
|6||Any violation of the exchange control laws of the Republic.|
|7||Any activity that results in the sale, transmission or distribution of pirated or illegal software.|
|8||Failing to respond to a request by a recipient of unsolicited mail to be removed from any mailing or direct marketing list and continuing to send unsolicited mail following such a request for removal. Where any user resides outside of the Republic, permanently or temporarily, such user will be subject to the laws of the country in which s/he is currently resident and which apply. On presentation of a legal order to do so, or under obligation through an order for mutual foreign legal assistance, TYPIT SYSTEMS will assist foreign law enforcement agencies (LEA) in the investigation and prosecution of a crime committed using TYPIT SYSTEMS's resources, including the provisioning of all personal identifiable data.|
The following sections outline activities that are considered an unacceptable use of Company's services/network/website and also detail the guidelines for acceptable use of certain facilities/services, as the case may be.
Threats to Network Security
Any activity which threatens the functioning, security and/or integrity of TYPIT SYSTEMS's network is unacceptable.
|1||Any efforts to attempt to gain unlawful and unauthorised access to the network or circumvent any of the security measures established by TYPIT SYSTEMS for this goal;|
|2||Any effort to use TYPIT SYSTEMS's equipment to circumvent the user authentication or security of any host, network or account ("cracking" or "hacking");|
|3||Forging of any TCP-IP packet header (spoofing) or any part of the header information in an email or a newsgroup posting;|
|4||Any effort to breach or attempt to breach the security of another user or attempt to gain access to any other person's computer, software, or data without the knowledge and consent of such person;|
|5||Any activity which threatens to disrupt the service offered by TYPIT SYSTEMS through "denial of service attacks", flooding of a network, or overloading a service or any unauthorised probes ("scanning" or "nuking") of others' networks;|
|6||Any activity which in any way threatens the security of the network by knowingly posting, transmitting, linking to or otherwise distributing any information or software which contains a virus; Trojan horse; worm, lock, mail bomb, cancelbot or other harmful, destructive or disruptive component.|
|7||Any unauthorised monitoring of data or traffic on the network without TYPIT SYSTEMS's explicit, written consent.|
|8||Any unsolicited mass mailing activity including direct marketing; spam and chain letters for commercial or other purposes, without the consent of the recipients of those mails.|
Public Space & Third Party Content & sites
In reading this AUP or in signing a service contract with TYPIT SYSTEMS, you acknowledge that TYPIT SYSTEMS has no power to control the content of the information passing over the Internet and its applications, including e-mail; chatrooms; news groups; or other similar fora, and that TYPIT SYSTEMS cannot be held responsible or liable, directly or indirectly, for any of the abovementioned content, in any way for any loss or damage of any kind incurred as a result of, or in connection with your use of, or reliance on, any such content. Our services also offer access to numerous third party webpages. You acknowledge that we exercise absolutely no control over such third party content, or sites and in such cases, our network is merely a conduit or means of access and transmission. This includes, but is not limited to, third party content contained on or accessible through the TYPIT SYSTEMS network websites and web pages or sites displayed as search results or contained within a directory of links on the TYPIT SYSTEMS network. It remains your responsibility to review and evaluate any such content, and that any and all risk associated with the use of, or reliance on, such content rests with you. Access to public Internet spaces, such as bulletin boards, Usenet groups, chat rooms and moderated forums is entirely voluntary and at your own risk. TYPIT SYSTEMS employees do not moderate any of these services, or your communications, transmissions or use of these services. We do not undertake any responsibility for any content contained therein, or for any breaches of your right to privacy that you may experience as a result of accessing such spaces.
The client is responsible for determining and familiarizing himself or herself with the written policies of a given newsgroup before posting to it. The client must comply with these guidelines at all times which can be obtained from other users of the newsgroup upon request, or from the group's administrators/moderators. The following are prohibited practices with regard to Usenet newsgroups and TYPIT SYSTEMS reserves the right to delete and/or cancel posts which violate the following conditions: Excessive cross-posting of the same article to multiple newsgroups. Posting of irrelevant or off-topic material to newsgroups (also known as USENET spam). Posting binaries to a non-binary newsgroup. Posting adverts, solicitations, or any other commercial messages unless the guidelines of the newsgroup in question explicitly permit them. TYPIT SYSTEMS does not monitor nor control the content that is available or unavailable via newsgroup and/or usenet services. The services offered by TYPIT SYSTEMS in respect to usenet services is merely a convenience to TYPIT SYSTEMS clients to make the use of the service more convenient. TYPIT SYSTEMS accepts no liability and has no control over the content that may or may not be available, including, but not limited to, pornography, illegally obtained movies, applications and music.
Unsolicited, Spam and Junk mail
Webmail and other web based email services made available by TYPIT SYSTEMS are provided on an "as is" basis without representations, warranties or conditions of any kind, and the client acknowledges and agrees that TYPIT SYSTEMS shall have no responsibility for, or liability in respect of, any aspect of the Webmail services, including without limitation for any lost or damaged data or any acts or omissions of TYPIT SYSTEMS. As webmail storage space is limited, some Webmail messages may not be processed due to space constraints or message limitations. Webmail is provided to individuals and for personal use only. Any unauthorised commercial use of the Webmail service, or resale of the Webmail service is expressly prohibited.
Uncapped Fibre and DSL
The use of our uncapped service is for Home/Personal use only and may not be resold and may not be shared. The service may not be used to provide services, such as but not limited to, private servers, email and vpn services, network services. The use of our uncapped services by WISP's (wireless internet service providers) is strictly prohibited. The service may not be used for any unattended automated processes. Any use of the service other than for personal use which may cause an unusually large burden on the network is prohibited. The examples here in are an indication of the what is not allowed but is not all encompassing but rather to assist with ease of understanding. It is our goal to protect the integrity of our network, in order to provide the best possible internet experience for all of our clients using uncapped services, as such we reserve the right to manage uncapped users who are deemed to be causing an unusually large burden on the network. We are committed to managing our network in a way that allows us to provide all users with the best experience possible, however we cannot guarantee that the allocated capacity will always be available. We thus reserve the right to manage uncapped users should network capacity be affected by outages, maintenance, pending upgrades or matters outside of our control.
Protection of Minors
TYPIT SYSTEMS prohibits clients from using TYPIT SYSTEMS's service to harm or attempt to harm a minor, including, but not limited to, by hosting, possessing, disseminating, distributing or transmitting material that is unlawful, including child pornography.
Clients are responsible for any misuse of Company's services that occurs through the client's account. It is the client's responsibility to ensure that unauthorised persons do not gain access to or misuse TYPIT SYSTEMS's service. TYPIT SYSTEMS urges clients not to reply to unsolicited mail or "spam", not to click on any suggested links provided in the unsolicited mail. Doing so remains the sole responsibility of the client and TYPIT SYSTEMS cannot be held liable for the client being placed on any bulk mailing lists as a result. Where the client has authorised a minor to use any of the TYPIT SYSTEMS's services or access its websites, you accept that as the parent/legal guardian of that minor, you are fully responsible for: the online conduct of such minor; controlling the minor's access to and use of any services or websites; and the consequences of any misuse by the minor, including but not limited to transactions entered into by the minor using such access. TYPIT SYSTEMS cannot be held liable for any business dealings you have with any third parties on the Internet, including any vendors, or advertisers found on, or through, the TYPIT SYSTEMS network. Further, TYPIT SYSTEMS assumes no responsibility whatsoever for any charges you or any user of your account incurs when making purchases or other transactions in this manner. Further, the responsibility for ensuring compliance with all applicable customs and exchange control laws in connection with any such transactions shall be the client's.
Action following breach of the AUP
Upon receipt of a complaint, or having become aware of an incident, TYPIT SYSTEMS may take any of the following steps: In the case of a network, inform the user's network administrator of the incident and request the network administrator or network owner to deal address the incident in terms of this AUP and the ISPA Code of Conduct; In severe cases suspend access of the user's entire network until abuse can be prevented by appropriate means; In the case of individual users, warn the user; suspend the user's account and/or revoke or cancel the user's network access privileges completely; In all cases, charge the offending parties for administrative costs as well as for machine and human time lost due to the incident; Assist other networks or website administrators in investigating credible suspicions of any activity listed in this AUP; Institute civil or criminal proceedings; Share information concerning the incident with other Internet access providers, or publish the information, and/or make available the users' details to law enforcement agencies
Reservation and Non Waiver of Rights
TYPIT SYSTEMS reserves the right to amend or alter this policy at any time, and without notice to you. TYPIT SYSTEMS reserves the right to take action against any individuals, companies or organizations that violate any of the prohibited activities set out herein, or engage in any illegal or unlawful activity while accessing our services, to the fullest extent of the law. TYPIT SYSTEMS reserves the right, at its sole discretion, to act against other types of abuse not listed in this document and to investigate or prevent illegal activities being committed over our network. TYPIT SYSTEMS reserves the right to monitor user and network traffic for site security purposes and prevent any unauthorised attempts to tamper with our site or cause damage to our property. TYPIT SYSTEMS reserves the right to suspend, revoke or cancel TYPIT SYSTEMS's services to the client/user if the safety and integrity of TYPIT SYSTEMS's resources are placed at risk in continuing to provide service to the subscriber/user. TYPIT SYSTEMS reserves the right to remove any information or materials in whole or in part, that, in TYPIT SYSTEMS's sole discretion, is deemed to be offensive, indecent, or otherwise objectionable. TYPIT SYSTEMS does not undertake to guarantee the security of any data passing through its networks. Although TYPIT SYSTEMS will provide a "best effort" service, including regular updates on computer viruses and other threats to security of data, it is the responsibility of the communicating parties to safeguard their data, and TYPIT SYSTEMS cannot be held liable for any loss or damage arising as result of the failure to do so. TYPIT SYSTEMS does not waive its right to enforcement of this AUP at any time, or prejudice its right to take subsequent action, should TYPIT SYSTEMS fail, neglect or elect not to enforce a breach of the AUP at any time.
Wireless Uncapped - RUSH Network
This section only apply to uncapped wireless packages on the WIRUlink RUSH Network. All Express and Professional packages are completely:
Express packages listed in the table above can be found here.
Professional packages are not currently listed, they will be added to our business services soon.
- Uncapped - We do not automatically disconnect/limit you for high data usage
- Unshaped - We do not prioritise traffic for customers or traffic types
- Unthrottled - We do not reduce your speed for high data usage
|Package||Fair Use Notification (rolling 30 days)|
Professional packages are not currently listed, they will be added to our business services soon.
What happens if I exceed the Fair Use Limit on my Wireless Uncapped (RUSH Network) package?
We do not throttle (reduce speed), shape (set you on a lower priority) or disconnect customers when reaching/exceeding their package Fair Use data threshold. Instead we will send the account holder an email and/or SMS notification requesting that you reduce your usage or upgrade to a package with a higher Fair Use Notification. Should the account holder not reduce their usage or upgrade to a suitable package, WIRUlink may give you 1 (one) calendar month notice that the service will be cancelled, as per the Service Agreement.
The cancellation of a product or service is the Clients responsibility. Cancellations must be actioned via Email sent to [email protected], all cancellations must be processed via Email. Failure to cancel your services will result in your service or product being activated for the new month and therefore liable for payment. A minimum calendar months' notice is required for all monthly services. Promotions carry additional Terms and early cancellation fees may be payable. TYPIT SYSTEMS will not be responsible for incorrect cancellations processed, or be liable for any losses incurred.