3.Disclaimer of Warranty
The contents of this site are provided "as is" without warranty of any kind, either expressed or
implied, including but not limited to warranties of merchantability, fitness for a purpose and
non-infringement.The Providers further do not warrant, guarantee or make any representation regarding
the safety, reliability, accuracy of these contents. The Providers shall not be liable for any direct,
indirect, general, special, incidental or consequential damages (including -without limitation-
data loss, lost revenues and lost profit) which may result from the inability to use or the correct
or incorrect use, abuse, or misuse of these contents, even if the Providers have been informed of
the possibilities of such damages. The Providers cannot assume any obligation or responsibility.
This disclaimer does not exclude any damages that are attributed to the negligence of Typit Systems
(Pty) Ltd or any of its employees.The use of these contents is forbidden in those places where the
law does not allow this disclaimer to take full effect.
3.1.How these terms apply to you
The basic services offered by this website " Typit Systems (Pty)
Ltd " are provided to you free of charge: on an "as is" and "as available" basis. Typit Systems (Pty)
Ltd uses its best efforts to maintain the quality of its services, but you should not assume that Typit
Systems (Pty) Ltd is error-free or that it will be suitable for the particular purpose which you have
in mind when using it.
3.2.Content and Disclaimers
TYPIT SYSTEMS (PTY) Ltd links you to sites and information located
worldwide throughout the Internet. Because TYPIT SYSTEMS (PTY) Ltd has no control over such sites and
information, TYPIT SYSTEMS (PTY) Ltd offers no guarantee for such sites and information with regard to
the accuracy, currency, content, or quality of any such sites and information.
TYPIT SYSTEMS (PTY) Ltd shall not be held responsible for any
injury, loss, expense or damage of any kind whatsoever suffered or incurred by you as a result of the
User accessing this website, utilising any service offered on this website for any reason whatsoever
including but not limited to any injury, loss or damage suffered as a result of:
Any unauthorised access of this website by third parties.
Any breakdown or failure of any equipment or medium of access to
Any failure or unavailability of TYPIT SYSTEMS (PTY) Ltd or any
third parties' facilities or systems resulting in the inability to access this website or process any
transaction referred to or offered on this website.
The destruction or accessing of the User's data or equipment.
Any alteration, modification, upgrade or update of this website
or any technology, hardware or software modification that may form part of this website.
You hereby indemnify TYPIT SYSTEMS (PTY) Ltd against any demand,
claim or action against TYPIT SYSTEMS (PTY) Ltd relating to or in connection with your use or accessing
of this website whether directly or indirectly for any reason whatsoever.
TYPIT SYSTEMS (PTY) Ltd reserves the right in its absolute discretion
to alter, modify, upgrade, update, suspend or withdraw this website or any part hereof at any time.
Unless expressly stated to the contrary, TYPIT SYSTEMS (PTY) Ltd
owns the intellectual property rights in and to this website and the unauthorised use hereof is expressly
You are entirely responsible for all content that you access, upload,
post, email or otherwise transmit via TYPIT SYSTEMS (PTY) Ltd. We are not liable for loss of any content
you transmit and you should keep a backup copy of all such content.
3.3.Evolution and the need for flexibility
The Internet in general is rapidly evolving and Typit Systems (Pty)
Ltd is new and in constant development. TYPIT SYSTEMS (PTY) Ltd reserves the right to withdraw, update or
way, you shall be deemed to have agreed to the relevant variation.
Over time TYPIT SYSTEMS (PTY) Ltd intends to expand the services that
you are offered. When a new service is introduced TYPIT SYSTEMS (PTY) Ltd may impose special terms and
conditions on the use of that service. We will make you aware of these terms and conditions before you
use the service and if you accept them or use the relevant service they will form part of these Terms.
TYPIT SYSTEMS (PTY) Ltd may set maximum limits for (i) the numbers
or sizes of email messages, postings or other uploaded content stored or sent, (ii) amounts of disk
space allocated or used on your behalf, and (iii) number and durations of occasions when you access Typit
Systems (Pty) Ltd. These limits may vary over time without notice to you.
3.4.Access to TYPIT SYSTEMS (PTY) Ltd and Registration
As TYPIT SYSTEMS (PTY) Ltd evolves certain services may require a
minimum equipment or bandwidth specification. We will try to inform you of these requirements but it is
your responsibility to ensure that you have the right equipment or bandwidth for these services at the
time of access. We are not liable for any failure to use TYPIT SYSTEMS (PTY) Ltd caused by your failure
to do so.
Some parts of TYPIT SYSTEMS (PTY) Ltd may be accessible only to users
who subscribe or pay a "per-use" charge. These sections will be clearly marked.
On registration you must provide accurate and complete information as
prompted by the registration form or any other request made by TYPIT SYSTEMS (PTY) Ltd "User Data". If
you do not complete the mandatory information fields (marked with an asterisk) your registration will be
If any User Data changes you must change, maintain and promptly
update the User Data to keep it accurate and complete. If you do not or if TYPIT SYSTEMS (PTY) Ltd has
reasonable grounds to suspect that any User Data is inaccurate or incomplete TYPIT SYSTEMS (PTY) Ltd
may suspend or terminate your account and access to the services.
You may unsubscribe from TYPIT SYSTEMS (PTY) Ltd at any time by
contacting TYPIT SYSTEMS (PTY) Ltd at email@example.com.
You acknowledge that by using TYPIT SYSTEMS (PTY) Ltd and accessing
our third-party links you may be exposed to content that is of an adult nature or is offensive, indecent
or objectionable. TYPIT SYSTEMS (PTY) Ltd is not responsible for any such content and you must use your
own discretion in whether or not you may suffer harm as a result of access to this content.
You must not use TYPIT SYSTEMS (PTY) Ltd in any way (including to
transmit any content) that is contrary to any applicable law or regulation or these Terms, or is unlawful,
harmful, threatening, abusive, harassing, defamatory, vulgar, obscene, libellous, invasive of privacy, hateful,
or racially, ethnically or in any way otherwise objectionable.Acceptance of these Terms and Conditions mean
that you accept, understand and agree to the afore-mentioned disclaimer.
Our Rights as TYPIT SYSTEMS (PTY) Ltd We reserve the right to:
Modify or withdraw, temporarily or permanently, the Website (or any part of)
with or without notice to you and you confirm that we shall not be liable to you or any third party for any
modification to or withdrawal of the Website; and/or
Change these Conditions
from time to time, and your continued use of the Website (or any part of) following such change shall be deemed
to be your acceptance of such change. It is your responsibility to check regularly to determine whether the
Conditions have been changed. If you do not agree to any change to the Conditions then you must immediately stop
using the Website.
We will use our reasonable endeavours to maintain the Website.
The Website is subject to change from time to time. You will not be eligible for any compensation because you cannot
use any part of the Website or because of a failure, suspension or withdrawal of all or part of the Website due to
circumstances beyond our control.
Change the price of any of the services or products
offered, we endeavour to notify our clients within 2 weeks should this become necessary.
Increase the speed or amount of available data at any time, provided it is at no extra cost to the end user/client.
Withdraw any Promotions, Special Offers, Specials or Competitions at any time.
We have the right, but not the obligation, to monitor any activity and content associated with the Website. We may
investigate any reported violation of these Conditions or complaints and take any action that we deem appropriate
(which may include, but is not limited to, issuing warnings, suspending, terminating or attaching conditions to your
access and/or removing any materials from the Website).
The Conditions will be exclusively governed by and construed in accordance with the laws of South Africa whose Courts
will have exclusive jurisdiction in any dispute, save that we have the right, at our sole discretion, to commence and
pursue proceedings in alternative jurisdictions.
Errors and Omissions Excepted
Neither TYPIT SYSTEMS (PTY) Ltd nor any of its agents or representatives shall be liable for any damage, loss or liability
of whatsoever nature arising from the use or inability to use this Website or the services or content provided from and
through this Website and/or other channels of communication. Furthermore, TYPIT SYSTEMS (PTY) Ltd. makes no representations
or warranties, implied or otherwise, that, amongst others, the content and technology available from this Website are free
from errors or omissions or that the service will be 100% uninterrupted and error free. You are encouraged to report any
possible malfunctions and errors to firstname.lastname@example.org. TYPIT SYSTEMS (PTY) Ltd shall take all reasonable efforts to
accurately indicate prices and delivery charges. However, should products be erroneously offered at incorrect prices
and/or delivery charges, TYPIT SYSTEMS (PTY) Ltd will not be obliged to sell products at such incorrect prices and/or
delivery charges, but shall refund monies paid by you should you not wish to proceed with the purchase at the correct
price and/or delivery charge. Contact Details: email@example.com
relates to all web pages in connection to this website. You can visit www.Typit.net or email us on firstname.lastname@example.org
privately without revealing who you are or providing information regarding yourself. Take note that this Site
may collect specific information about your visit, such as the name of the Internet service provider and the
Internet Protocol (IP) address through which you access the Internet; the date and time you access the Site;
the pages that you access while at the Site and the Internet address of the Web site from which you linked
directly to our site. This information is used to help improve the Site, analyse trends, and administer the
Site. Your privacy is still our main priority. There will be times, such as when you submit a questionnaire,
request a service, purchase a product, etc., when we will need to obtain personally identifiable information
from you or about you.
What personal information we collect
Such personally identifiable information may include your name, home address, e-mail address, telephone number,
identity/passport number, income, credit references, etc.
How we use personal information that we collect online, internal uses
The information we receive about you or from you may be used by us or shared by us with our
corporate affiliates, agents, vendors and others to help process or
complete a transaction; to comply with any law, regulation, audit or court order;
to help improve our website or the products or services we offer;
to better understand our clients' needs;
to develop new offerings;
and to alert you to new products and services in which you may be
Disclosure of personal information to third parties
The information will not be disclosed for anything other than which is stated in the Terms & Conditions of
use for this service. None of the information will be sold or made available to anyone. By accepting these
Terms & Conditions you consent to receive informational material from us, this would include promotions,
price changes and information related to your services. We believe that knowing more about you can enable
us to serve you better.
You should be alert that we collect usage information about you when you visit us, which helps us understand
how our site is navigated, how many visitors arrive at specific pages, the length and frequency of a stay
at our website, etc. In addition, Typit Systems (Pty) Ltd web pages may place "cookies" on your personal
computer. "Cookies" are small identifiers, similar to a license plate, that help us to recognize you if
you visit our website again. Cookies are used to help us personalize your viewing experiences. Cookies are
not designed to be used to get data from your hard drive, your e-mail or any other personal data about you.
You can reject cookies by changing your browser settings. Please note, however, that if you reject our
cookies it is possible that some web pages may not properly load, your access to certain information might
be denied or you might have to enter information about you or your application, inquiry or purchase more
The Site may use cookie and tracking technology depending on the features offered. Cookie and tracking
technology are useful for gathering information such as browser type and operating system, tracking the
number of visitors to the Site, and understanding how visitors use the Site. Cookies can also help customize
the Site for visitors. Personal information cannot be collected via cookies and other tracking technology;
however, if you previously provided personally identifiable information, cookies may be tied to such
information. Aggregate cookie and tracking information may be shared with third parties.
Third party links
In an attempt to provide increased value to our Users, we may provide links to other websites or resources.
You acknowledge and agree that we are not responsible for the availability of such external sites or resources,
and do not endorse and are not responsible or liable, directly or indirectly, for the privacy practices or the
content (including misrepresentative or defamatory content) of such websites, including (without limitation)
any advertising, products or other materials or services on or available from such websites or resources, nor
for any damage, loss or offence caused or alleged to be caused by, or in connection with, the use of or reliance
on any such content, goods or services available on such external sites or resources.
How we protect information online
We exercise great care to protect your personal information. This includes, among other things, using industry
standard techniques such as firewalls, encryption, and intrusion detection. As a result, while we strive to
protect your personal information, we cannot ensure or warrant the security of any information you transmit to
us or receive from us. This is especially true for information you transmit to us via email since we have no way
of protecting that information until it reaches us since email does not have the security features that are built
into our websites. We safeguard your information using known encryption, security standards and procedures.
We also assess new technology for protecting client information on an ongoing basis. We review our security
arrangements from time to time as we deem appropriate. Please be aware that we may change our Statement of
Privacy from time to time. If we do, we will update this Statement of Privacy at our website, please be sure to
check back on the site regularly. If you have any questions about our Statement of Privacy or privacy policies,
please feel free to e-mail your questions to us at email@example.com or firstname.lastname@example.org for any problems encountered.
please do not use our site and related pages. Your continued use of the website following the posting of
changes to these terms will mean that you accept those changes as noted above.
This site and its components are offered for informational purposes only; this site shall not be responsible
or liable for the accuracy, usefulness or availability of any information transmitted or made available via
the site, and shall not be responsible or liable for any error or omissions in that information.
When you click to make a purchase with us legal obligations arise and your right to refund of monies charged
to your credit card or paid in any other way agreed by us, are limited by our terms & conditions. Please be
aware you must not make any purchase through this site unless you understand and agree all our terms and
conditions. Once payment is made for the purchase, it is deemed that you have read and understood the terms
and conditions for such purchase. If you have any queries please contact us before making any purchase for
any service through this website. Our 24 hour, 7 day a week business number is 0210130268 or email us at
ADSL is provided as a best-effort service and uptime cannot be guaranteed. During any technical failure,
modification or maintenance of the service provided, Typit will use its reasonable endeavour’s to resume
the service as soon as possible. This excludes upstream provider infrastructure that is not within the
control of Typit.
- Only one static IP can be linked to one active ADSL service (username).
- A static IP cannot be transferred from one service to another.
- The static IP will remain active as long as the ADSL service (username) it is linked to is active,
should the ADSL service (username) it is linked to be cancelled, the static IP will automatically be
deleted. Please be aware that once the static IP is deleted it cannot be recovered, should you
repurchase the service a new static IP will be issued.
- Failure to pay for your static IP and linked service before the due date will result in the static
IP being deleted, once the static IP has been deleted it cannot be recovered.
- A static IP can be cancelled during the course of a month, but the cancellation will only take effect
at the end of the month. E.G if we receive your cancellation on the 1st or 15th of May, the static IP
will only be deleted on the 31st of May at 11:59pm.
Please note Your Static IP can be switched on and off when requested. Static IP's are assigned on your
PPPOE connection. Due to privacy and security concerns, internal network configurations like natting and
routing will need to be set up and maintained by your network administrator.Static IPs are available
for all monthly billed services, except SAIX based services and trial services. When you enable the
Static IP option on request, we will force your service to disconnect in order to establish your region,
so that we can allocate the appropriate Static IP in your area. The username will be locked to the
first successful connection we receive, meaning no other connections can be established from another
location. Also note that the service will only allow one concurrent connection.For additional support
please go to www.typit.net or contact email@example.com
All transactions will be processed in South African Rands (ZAR). We do not extend credit and
payment is required up front, services will not be activated without payment. Payments can be made via
EFT to FNB Account# 62619668588 Branch Code: 250655. Please use your name and surname or account id as
reference when paying via EFT. Payments are due within five "5" working days, failure to do so may lead
to service suspension until payment is met. By using our services you agree to our terms and conditions.
A finance charge of 10% will be made on unpaid balances after 30 days. To cancel a product/service a
notice period of 30 days must be given in any written form. Referrals are only valid so long as you
retain an active monthly account. Payments for hardware must be made upfront before any orders will be
We at Typit Systems (Pty) Ltd offer two types of DSL services, namely:
Monthly and Prepaid services.
Monthly Billed Services:
Prepaid Billed Services:
- DSL Lines
- All Hosting Services
- Hotspot Prepaid
- DSL Vouchers
The maximum achievable speed on all DSL Data services is 40 Mbps.
If you are using a Fibre Line and would like to achieve speeds higher than 40 Mbps,
please consider using our Fibre Data services.
The Acceptable Use Policy for all Uncapped services
(including discontinued services) can be found here.
By accepting the Terms and Conditions, you also agree to the afore-mentioned AUP.
All uncapped services are billed within a calendar month (1st to last day of every month).
Your proof of payment is to reach us before 5pm on the last day of the month
to prevent service interruption on the 1st of each month.
Prepaid services are a once off purchase and are valid for a period of 12 months (1 year),
you are able to top up the prepaid service with additional bandwidth of the same service type at any time,
with each top up the validity of the prepaid service will be extended with an additional 12 months (1 year).
The capacity of the Network and available bandwidth is in no way guaranteed on any of the bandwidth based services offered by
Typit Systems (Pty) Ltd and as such we reserve the right to manage (shape, throttle, limit protocol through-put) all services in accordance with
the available network capacity at all times.
Our first priority will always be to provide the best possible experience to all of our users when/if it becomes necessary to manage services.
Rollover Of Data :
Should you not use all of your purchased data within a month (1st to last day of each month);
the unused data will carry over to the following month for a period of 3 months.
As your data is exhausted the unused data from the oldest month’s accumulated data will be added to your service.
In order to use your rollover you must first deplete your monthly allocation of data, once the monthly allocation is depleted
your rollover data will automatically become available.
You have not used up all your data for June, July and August. In September you run out of data,
we will automatically allocate the unused data from June to your data service first.
If you deplete this data too, we will automatically allocate the unused data from July and if you deplete this,
we will automatically allocate the data from August. If you reach the end of September and you only needed to use your rollover data from June and July,
the unused data from August will be available to use in October.
Rollover of Data is only applicable to services which are paid up to date and are renewed monthly.
If your debit order or cash deposit fails for any reason all data that has accumulated will fall away
and will not be re-allocated on payment for the service. Should you cancel your service any accumulated data will fall away.
Uncapped services are designed and intended for personal use only.
The Uncapped Services may not be repackaged/broken down and sold to 3rd parties,
may not be used to provide network services like hosting/mail/ftp/backhaul for
Wifi/internet cafes and other networks. The use and/or exploitation of our uncapped
services for commercial use is strictly prohibited. (We have very competitive Per Gb pricing for commercials).
The Acceptable Use Policy for the just/your Surf, Uncapped, just Uncapped Express+/Home Uncapped,
Premium Uncapped and Premium Plus Uncapped can be found here.
By accepting the Terms and Conditions, you also agree to the afore-mentioned AUP.
All uncapped services are billed within a calendar month (1st to last day of every month).
Your proof of payment is to reach us before 5pm on the last day of the month to prevent
service interruption on the 1st of each month.
Combo pricing applies to one data service and one ADSL line tied together as a combo.
The process of transferring/activating the ADSL line takes place at the time of the order and cannot be ordered for a future date.
Once a service is combined, the DSL service will be locked down to the DSL Line, the service cannot be used on a different DSL Line.
Line Transfer Combo
On initial sign up a discounted amount will be billed for the data portion of the combo and there will be no charge for
the transfer of the ADSL line if it take place in the current month.
A discounted amount will be billed on transfer of the ADSL Line at any time other than the current month.
The full combo price will be billed on the 1st of the following month.
New Line Combo:
A discounted amount will be billed for the data and ADSL Line once the ADSL Line is activated by Telkom.
The service on the combo will be activated once payment is received for the amount billed.
Permanent Upgrade/Downgrade of Combo:
In order to upgrade/downgrade your existing combo you will need to first split the combo.
Once the combo has been split, the changes can be made and the services can then be combined again.
The new combo price will be billed on the 1st of the following month
In order to cancel one or both services within a combo it is necessary to first split the combo.
Once the combo have been split the desired changes can be made.
When combos are split they will be billed at the stand alone price per service.
Combining Existing Services:
When services are combined the combo price will apply from the 1st of the following month.
Telkom ADSL Lines:
- Combo pricing excludes already discounted services and special offers
- Combo pricing applies to selected products only
By purchasing/applying for an ADSL Line service it is agreed that you accept and agree to the Terms & Conditions as stated below:
I/We hereby authorise Typit Systems (Pty) Ltd to apply for a new convert, migrate, migrate back,
convert back of my/our ADSL Line from Telkom SA Ltd or my current ADSL Line Supplier on behalf of Telkom:
In order to apply for an ADSL Line, you are required to have an active monthly billed telephone line with Telkom SA Ltd.
ADSL Lines remain the property of Telkom SA Limited, installations and repairs remain their responsibility.
ADSL Line sizes are supplied at the maximum stable speed available that is requested by the client,
the Telkom SA Ltd network is supplied as a best effort network and therefore service cannot be guaranteed.
Telkom SA Ltd. runs automated health checks on all ADSL Lines and might adjust the speed of your line in order
to supply the best service possible.
Should you experience complete downtime on your ADSL Line for a period exceeding 24 hours, a dispute will be logged with Telkom SA Ltd
once the fault has been cleared requesting a credit for the period the line was down. Once this credit has been issued,
the client's account will be credited accordingly. Typit Systems (Pty) Ltd will on behalf of our client as far as possible
deal with Telkom SA Limited on the client's behalf.
Should a fault be logged with Telkom SA Ltd. on the client's ADSL Line which results in a Technician being dispatched and it is
found that the fault is due to faulty equipment or incorrect setup of equipment by the client an Unnecessary Call-Out charge may
be charged to the client's Typit Systems (Pty) Ltd account. Any credit due to the client by Telkom SA Limited after the transfer
of their ADSL Line to Typit Systems (Pty) Ltd remains the responsibility of Telkom SA Limited and the client will need to converse
with Telkom SA Limited directly to arrange this if not done automatically.
The activation of a new line is dependent on the exchange being ADSL ready as well as ports being available,
the activation of a new line, cancellation, upgrade/downgrade or transfer is dependent on Telkom SA Limited as such cannot be guaranteed
Typit Systems (Pty) Ltd. Telkom SA Limited do not allow two actions to be performed at the same time, we are therefore not able to perform
a transfer and an upgrade/downgrade at the same time, we need to process each action separately.
In order to transfer an existing ADSL Line from Telkom/another ISP to Typit Systems (Pty) Ltd it is necessary for the client to request
their current ISP/Telkom to perform a migrate back application. Only once the migrate back application has been completed will Typit Systems (Pty) Ltd
be able to apply for the transfer. During this process of transfer between ISP's/Telkom the ADSL line will be in a suspension state with no ADSL access.
The client has 30 days from the date of the migrate back application to request re-activation of the ADSL Line,
if the re-activation is not done within 30 days, the ADSL Line will be completely cancelled.
Applications received where the incorrect number has been supplied by the client will be charged for until the application
has been cancelled by Telkom. No refund requests will be considered where the incorrect number was supplied on application.
The client will continue to be billed by Telkom SA Limited for the telephone/fax line rental and telephone/fax calls as well
as any other services provided to them directly by Telkom. Should your line be suspended by Telkom SA Ltd, the ADSL service
on your line will not be usable until Telkom SA Ltd have lifted the suspension on the line.
The ADSL line rental will be billed to the client by Typit Systems (Pty) Ltd together with any other services provided to them.
On completion of a new, transfer or upgrade/downgrade of an ADSL Line an invoice will be generated and debited via the clients
nominated payment method.
Should your debit order payment against your bank account or credit card be returned (initial and monthly) unpaid the ADSL Line
will be migrated back if the outstanding amount is not settled within 7 days. A migrate back will result in the ADSL Line being
suspended and completely cancelled 30 days thereafter if the outstanding amount is not settled.
Payment for the rental of the ADSL Line is due before the 1st of every month, failure to pay will result in the ADSL line being
Should you approach Telkom directly to have your telephone number ported, the ADSL service on your line will automatically be cancelled.
Please notify us of your intent to port (move) your telephone line to a new address so that we may arrange for the ADSL line to be moved
together with your telephone line. Should an incorrect telephone number be provided for the ADSL line and the service is successfully activated,
the client will be liable for any costs arising from the activation of the ADSL Line service.
Please also note that ADSL lines are not cancelled during the month but only at the end of the month, if you wish to have your line cancelled
during the course of a month you will not be refunded any monies already paid for that month.
Please be aware that Telkom do not allow us to submit cancellations for a specific date. In an effort to avoid the cancellation or migrate
back of the line taking place before the last day of the month we submit these applications on the last 2 working days of every month.
It is possible that the cancellation/migrate back will be actioned before the last day of the month or only take place the following month.
Please note that as standard practice the up to 20Mbps VDSL service is activated by Telkom as an ADSL2+ service which has a lower upload
speed than the VDSL service. Please contact us on should you wish to change to VDSL.
We will then submit a request to Telkom to have the line changed to VDSL if possible. The upload speeds for up to 20mbps ADSL2+ are 1Mbps
and the upload speed for up to 20Mbps VDSL is 2Mbps.
Queries pertaining to your ADSL line can be directed to firstname.lastname@example.org during office hours,
if you are experiencing technical difficulties you can contact our 24 hour Support Line on 0210130268
Telkom terms and conditions can be found at: http://www.telkom.co.za/sites/aboutus/regulatory/termsandconditions/